VoiceFoundry, a TTEC Digital Company, Helps Support the Launch of Professional Services Offerings in AWS Marketplace

CX Solutions Enable Companies to Quickly Deploy Remote Contact Center Technologies to Meet Increasing Demands for Customer Engagement

– VoiceFoundry, a TTEC Digital Company, is one of the first AWS Consulting Partners to quote and contract end-to-end customer experience as a service solutions (CXaaS) in AWS Marketplace

– AWS Marketplace streamlines purchasing and billing for software and related professional services like CX solutions, enabling companies to procure remote workforce technology quickly

PR Newswire

DENVER, Dec. 3, 2020 /PRNewswire/ — VoiceFoundry, a TTEC Digital Company (NASDAQ: TTEC), announced today that it is participating in the launch of Professional Services in AWS Marketplace by being one of the first to provide end-to-end customer experience as a service solutions (CXaaS). Amazon Web Services (AWS) customers can now find and purchase professional services from VoiceFoundry in AWS Marketplace, a curated digital catalog of software, data, and services that make it easy to find, test, buy, and deploy software and data products that run on AWS. As a participant in the launch, VoiceFoundry is one of the first AWS Consulting Partners to quote and contract services in AWS Marketplace to help customers implement, support, and manage their software on AWS. Click here for more information on our work with Amazon Connect and AWS.

As organizations migrate to the cloud, they want to use their preferred software solutions on AWS. AWS customers often rely on professional services from VoiceFoundry to manage their software in the cloud. Until now, AWS customers had to find and contract professional services outside of AWS Marketplace and could not identify software and associated services in a single procurement experience. With professional services from VoiceFoundry available in AWS Marketplace, customers have a simplified way to purchase and be billed for both software and related services in a centralized place. Customers can further streamline their purchase of software with standard contract terms to simplify and accelerate procurement cycles.

VoiceFoundry orchestrates end-to-end customer-centric solutions in the cloud for enterprise clients and is an industry leader in deploying Amazon Connect as well as other AWS services. The launch highlights a trending shift to create intelligent interactions across all engagement channels.

“With Professional Services in AWS Marketplace, we can now provide full solutions that include third party software and our first party services to our customers worldwide, quickly and efficiently,” said John Marino, Head of VoiceFoundry and Group Vice President for TTEC’s AWS practice. “We are proud to be one of the first to work with AWS Marketplace on this launch and look forward to additional benefits our continued relationship will bring to our customers.”

About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands. The company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company’s nearly 56,200 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit https://www.ttec.com/.

contact

Liesl Perez

[email protected]

+1.303.551.1417

 

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SOURCE TTEC Holdings, Inc.

Rackspace Technology Achieves AWS Travel and Hospitality Competency Status

SAN ANTONIO, Dec. 03, 2020 (GLOBE NEWSWIRE) — Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end cloud technology solutions company announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status.

This designation, enabled by Rackspace Technology’s acquisition of Onica, recognizes that the company has demonstrated deep experience in helping customers transform their business from behind-the-scenes operational efficiencies to guest-facing customer experiences. The launch of the AWS Travel and Hospitality Competency comes at a crucial time for the industry as customers look to innovate in the face of unique challenges created through COVID-19.

The AWS global travel and hospitality practice helps companies of every size and segment – including airlines, airports, ground transportation, travel services, restaurants, lodging, entertainment venues and casinos, cruise lines, and technology providers – to stay agile and accelerate innovation.

Rackspace Technology enables transformation through cloud-native innovations for travel and hospitality companies. Leveraging next-generation technologies allows travel and hospitality companies to better predict customer behavior, streamline processes and create more tailored experiences as they work to modernize their businesses.

“As a leading cloud solutions provider, Rackspace Technology supports a wide range of travel and hospitality companies to leverage key cloud technologies such as IoT and data analytics for continuous innovation and improvement on the customer experience,” said Tolga Tarhan, CTO, Rackspace Technology. “We are proud to be recognized as one of the first AWS Partners to achieve the AWS Travel and Hospitality Competency and continue driving business transformation in the industry.”

AWS launched the AWS Travel and Hospitality Competency to help customers find highly specialized AWS Partners and take on the heavy lifting of identifying and validating industry leaders with proven customer success and technical proficiency. Achieving the AWS Travel and Hospitality Competency differentiates Rackspace Technology as an AWS Partner with deep domain expertise in one or more of the following categories: Data 360, Digital Customer Engagement, Smart Assets, Core Travel and Hospitality Applications, and Consulting Services providing strategic guidance and deployment services.

“Travel and hospitality companies are looking to transform their business with AWS. To help customers make the right choices when finding the most qualified AWS Partner for the job, we launched the AWS Travel and Hospitality Competency,” said David Peller, Managing Director, Travel & Hospitality, Amazon Web Services, Inc. “These AWS Partners are vetted by AWS for their technology capabilities and have a track record of success in the travel and hospitality industry and we are delighted to include Onica, a Rackspace Technology Company in the launch of the AWS Travel and Hospitality Competency. We look forward to innovating together and continuing to serve the industry to help shape the way we fly, stay, eat, and experience the world in the years to come.”

AWS enables scalable, flexible and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology AWS Partners with deep industry experience and expertise.

Rackspace Technology, an AWS Premier Consulting partner, offers end-to-end technology services to businesses across the travel and hospitality space including a hotel chain with thousands of locations and an international airport to support improved business operations and customer satisfaction through secure and scalable solutions.

“Modernizing our global hotel enterprise with IoT applications and cloud-native systems was a transformative step for our business made possible by the support and knowledge of the Rackspace Technology team,” said Scott Strickland, EVP and CIO of Wyndham Hotels & Resorts. “Our users now benefit from a much faster and more resilient experience as a result of this partnership.”

For more details about Wyndham, check out the company’s AWS re:Invent 2020 session TRV202, Building Resilience in the Long Run.

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

Media Contact

Natalie Silva
Rackspace Corporate Communications
[email protected]



UPDATE — Fogo de Chão Welcomes the Holidays With All New To-Go Offerings

Fogo’s first-ever Holiday To-Go packages and catering options bring indulgence and joy to any gathering

DALLAS, Dec. 03, 2020 (GLOBE NEWSWIRE) — With family and friends seeking innovative ways to safely and joyously celebrate this holiday season, Fogo de Chão welcomes guests to eat, drink and be merry at home, on the go or at any of its U.S locations with seasonal offerings, catering and Holiday To-Go packages.

“Community and togetherness are the heart and soul of Fogo – especially during the holidays – and with the unforeseen circumstances of this year, we all deserve the chance to safely come together with loved ones and enjoy the indulgent flavors of the season,” said Barry McGowan, Chief Executive Officer of Fogo de Chão. “Whether guests choose to join us in-restaurant or celebrate from home, we look forward to bringing joy to their tables this holiday.”

Available starting Monday, Nov. 30, Fogo’s new Holiday To-Go package serves up to six people starting at $130 and can be ordered for pickup or delivery from all Fogo locations while supplies last*. This limited-time package includes a choice of any fire-roasted meat – from Roasted Turkey, Prime Lamb Steak, Picanha and more – plus Brazilian takes on classic holiday sides, including Sweet Potato Casserole, Brazilian Sausage & Apple Dressing, Sautéed Asparagus, Cranberry Relish and Candy Cane Fudge Brownies for dessert.

In addition, Fogo de Chão offers customizable holiday catering options perfect for families large and small. Available for pickup or delivery, all catering orders are prepared hot and ready to serve, taking the stress out of holiday meal preparations and allowing more time to focus on what matters most.

For those looking for a holiday dining experience unlike any other, Fogo de Chão holiday hours are as follows:

  • Christmas Eve: 11:00 a.m. – 9:30 p.m.
  • Christmas Day: 11:00 a.m. – 10:00 p.m.
  • New Year’s Eve: 11:00 a.m. – 11:00 p.m.
  • New Year’s Day: 11:00 a.m. – 10:00 p.m.

For more information, to find your nearest Fogo de Chão, make a reservation or place an order, please visit www.fogo.com.

* Pre-orders require at least a 48-hour notice, all orders must be received by Tuesday, December 22. While supplies last. For Christmas Eve and Christmas Day, orders may be placed and picked up the same day.


About Fogo de Chão


Fogo de Chão (fogo-dee-shown) is a leading Brazilian steakhouse, or churrascaria, specializing in the centuries-old Southern Brazilian cooking technique of churrasco – the art of roasting high-quality cuts of meats over open flame, all of which are carved tableside by Brazilian-trained gaucho chefs. Founded in Southern Brazil in 1979, there are currently 56 locations throughout Brazil, the United States, Mexico and the Middle East.

Fogo’s distinctive and authentic Brazilian dining experience begins with the seasonal Market Table and Feijoada Bar, which includes seasonal salads, soup, fresh vegetables, imported charcuterie and more. The restaurant features a variety of simply seasoned meats that are fire-roasted by gaucho chefs, plus seafood, desserts, signature cocktails and an award-winning wine list. In addition to the Full Churrasco Experience, Fogo offers its guests multiple ways to enjoy the experience at varying price points, including weekday lunch starting at $15; weekend Brazilian Brunch; a Bar Fogo menu that features smaller, sharable plates, Brazilian-inspired cocktails and happy hour. Fogo now offers an array of catering, takeout and delivery options, including Fogo To-Go, which allow guests to enjoy individual meals, a la carte offerings and ready-to-eat or ready-to-grill Fogo Experience bundles from the comfort of home.

For an inside look into the history and heritage of the gaucho culture, visit Fogo.com, Facebook, Twitter and Instagram.

Media Contact:
Thomas Raynor, ICR
646-677-1840
[email protected]

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/147ce570-8430-4181-afb0-77e6ddf76049



YY Stock: Berger Montague Investigates Alleged Securities Fraud Claims Against JOYY, Inc. (NASDAQ: YY); Lead Plaintiff Deadline is January 19, 2021

PR Newswire

PHILADELPHIA, Dec. 3, 2020 /PRNewswire/ — Berger Montague is investigating potential securities fraud claims against JOYY, Inc. (“JOYY” or the “Company”) on behalf of investors who purchased JOYY securities (NASDAQ: YY) between April 28, 2016 and November 18, 2020 (the “Class Period”).

If you purchased JOYY securities during the Class Period, have questions concerning your rights or interests, or would like to discuss Berger Montague’s investigation, please contact attorneys Andrew Abramowitz at [email protected] or (215) 875-3015, or Donnell Much at [email protected] or (215) 875-4667, or contact us at www.bergermontague.com/joyy.  

A recently filed lawsuit accuses JOYY and its senior management of failing to disclose to investors that the Company’s revenues were vastly overstated, that it was artificially inflating  the number of users on its platforms, and that the Company’s recent acquisition of Bigo Technology was effected to benefit corporate insiders, including JOYY’s co-founder and CEO.

According to the complaint, a report published on November 18, 2020 by research firm Muddy Waters Capital alerted the market to the truth about JOYY. The report accused JOYY of being “a multibillion-dollar fraud” and claimed that approximately 84% of its consolidated revenue was fraudulent. The extensive and highly detailed report also asserted, among many other things, that the Company overstated its revenues by using bots to create the appearance of traffic on its platforms and to conduct improper round-tripping transactions.

Upon publication of the Muddy Waters report, the price of JOYY’s American Depositary Receipts (“ADRs”) fell $26.53 – or 26% – in a single day, from a closing price of $100.19 on November 17, 2020 to a closing price of $73.66 on November 18, 2020.

If you purchased JOYY securities, including ADRs, during the Class Period, you may seek Court appointment as lead plaintiff to represent other injured investors in a class action. The lead plaintiff appointment deadline is January 19, 2021. You do not need to be a lead plaintiff to share in any potential Class recovery.

Whistleblowers: Persons with non-public information regarding JOYY, Inc. are encouraged to confidentially assist Berger Montague’s investigation or take advantage of the SEC Whistleblower program. Under this program, whistleblowers who provide original information may receive rewards totaling up to thirty percent (30%) of recoveries obtained by the SEC. For more information, contact us.


Berger Montague
, with offices in Philadelphia, Minneapolis, Washington, D.C., and San Diego, has been a pioneer in securities class action litigation since its founding in 1970. Berger Montague has represented individual and institutional investors for five decades and serves as lead counsel in courts throughout the United States.

Contacts

Andrew Abramowitz, Senior Counsel
Berger Montague
(215) 875-3015
[email protected]  

Donnell Much, Associate
Berger Montague
(215) 875-4667
[email protected]

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SOURCE Berger Montague

Avast and Borsetta Join Intel in Launching the Private AI Collaborative Research Institute

PR Newswire

REDWOOD CITY, Calif., Dec. 3, 2020 /PRNewswire/ — Avast (AVST:LSE), a global leader in digital security and privacy products, and Borsetta, an AI software-defined secure computing hardware services company, today announced that they will join Intel in launching the Private AI Collaborative Research Institute. The new collaboration’s sole purpose will be to advance and develop technologies that strengthen privacy and trust for decentralized AI.

The Private AI Institute was originally established by Intel’s University Research & Collaboration Office (URC), which then expanded the collaborative potential of the Institute by inviting Avast and Borsetta to join forces. Together, the parties issued a call for research proposals earlier this year, and selected the first nine research projects to be supported by the Private AI Collaborative Research Institute at eight universities:

  • Carnegie Mellon University, U.S.
  • University of California, San Diego, U.S.
  • University of Southern California, U.S.
  • University of Toronto, Canada
  • University of Waterloo, Canada
  • Technical University of Darmstadt, Germany
  • Université Catholique de Louvain, Belgium
  • National University of Singapore

The Private AI Collaborative Research Institute will encourage and support fundamental research which will result in solving such real-world challenges for society, and will be dedicated to taking an ethical approach to AI development. By decentralizing AI, and moving AI analytics to the network edge, the companies aim to liberate data from silos, protect privacy and security, and maintain efficiency. 

The Private AI Collaborative Research Institute will aim to overcome a number of challenges faced by industries and societies today. This includes but is not limited to:

  • Training data is decentralized in isolated silos and often inaccessible for centralized training.
  • Today’s solutions requiring a single trusted data center are brittle – centralized training can be easily attacked by modifying data anywhere between collection and the cloud. There is no existing framework for decentralized secure training among potentially untrusting participants.
  • Centralized models become obsolete quickly as data at the edge changes frequently. Today, infrequent batch cycles for collection, training and deployment can lead to outdated models; continuous and differential retraining is not possible.
  • Centralized computing resources are costly and throttled by communication and latency.
  • Federated Machine Learning, a technique used to train an algorithm across multiple decentralized edge devices, is limited. While today’s federated AI can access data at the edge, it cannot simultaneously guarantee accuracy, privacy, and security.

Michal Pechoucek, Chief Technology Officer at Avast added, “With our skilled AI research team, and Avast AI and Cybersecurity Laboratory (AAICL) located on campus at The Czech Technical University (CTU), we are already witnessing the great results from our scientific research into the intersection of AI, ML, and cybersecurity. Industry and academic collaboration is key to tackle the big issues of our time, including ethical and responsible AI. As AI continues to grow in strength and scope, we have reached a point where action is necessary, not just talk. We’re delighted to be joining forces with Intel and Borsetta, to unlock AI’s full potential for keeping individuals and their data secure.”

Borsetta has joined the Private AI Collaborative Research Institute because of their strong belief in driving a privacy-preserving framework to support our future hyperconnected world empowered by AI. Pamela Norton, CEO of Borsetta, stated, “the mission of the Private AI Collaborative Institute is aligned with our vision for future proof security where data is provably protected with edge computing services that can be trusted. Trust will be the currency of the future, and we need to design AI embedded edge systems with trust, transparency, and security while advancing the human-driven values they were intended to reflect.”

Richard Uhlig, Intel Senior Fellow, Vice President and Director of Intel Labs, said: “AI will continue to have a transformational impact on many industries, and is poised to become a life-changing force in healthcare, automotive, cybersecurity, financial and technology industries. That said, research into responsible, secure, and private AI is crucial for its true potential to be realized. The Private AI Collaborative Research Institute will be committed to the advancing technologies using ethical principles that put people first and keep individuals safe and secure. We invited Avast and Borsetta to join us on our mission to identify the true impact of AI on the world around us. We are excited to have them on board to mitigate potential downsides and dangers of AI”

For more details about the center, and to follow the exciting research discoveries in future, please visit: https://www.intel.com/content/www/us/en/research/blogs/private-ai-collaborative-research-institute-launch.html

About Avast:

Avast (LSE:AVST), a FTSE 100 company, is a global leader in digital security and privacy products. With over 400 million users online, Avast offers products under the Avast and AVG brands that protect people from threats on the internet and the evolving IoT threat landscape. The company’s threat detection network is among the most advanced in the world, using machine learning and artificial intelligence technologies to detect and stop threats in real time. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, SE Labs and others. Visit: www.avast.com.

About Borsetta:

Borsetta is pioneering technology to enable secure, trusted, decentralized AI and private computation at the edge.  Borsetta offers accelerated secure AI edge solutions for autonomous and mission critical systems to connect the physical world to the digital silicon world by rapidly deploying secure processing, privacy, and artificial intelligence acceleration at the edge.

The company specializes in a proven digital twin threaded design process to fully correlate mission/scenarios optimized to the silicon architectures and autonomous devices responsible for authoritative decentralized AI edge deployment. Borsetta is delivering state of the art secure microchip technology designs, decentralized AI services and is partnered with industry leading semiconductor and software companies to drive secure AI edge processing and privacy preserving framework. Visit www.borsetta.io

Media Contact: [email protected]

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SOURCE Avast

Mphasis achieves AWS Travel & Hospitality Competency Status

PR Newswire

NEW YORK, Dec. 3, 2020 /PRNewswire/ — Mphasis(BSE: 526299) (NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced today that it has achieved the Amazon Web Services (AWS) Travel and Hospitality Competency status. This status recognizes Mphasis’ demonstrated expertise in helping customers transform their business, from behind-the-scenes operational efficiencies to guest-facing customer experiences. The launch of the AWS Travel and Hospitality Competency comes at a crucial time for the industry, as it looks to innovate to address the changing demands, in the face of COVID-19.

AWS’s global travel and hospitality practice helps companies of every size and segment- including – airlines, airports, ground transportation, travel services and sellers, restaurants, lodging, entertainment venues and casinos, cruise lines, and technology providers – to stay agile and accelerate innovation. Now more than ever, AWS wants to help customers succeed by connecting them to AWS Partners with deep AWS experience, and a proven track record for helping travel and hospitality companies build resilience for the long run.

AWS launched the AWS Travel and Hospitality Competency to help clients find highly specialized partners who takes on the heavy lifting of identifying and validating industry leaders with proven customer success and technical proficiency. Achieving the AWS Travel and Hospitality Competency differentiates Mphasis as the AWS Partner with deep domain expertise in one or more of the following categories including, Data 360, Digital Customer Engagement, Smart Assets, Core Travel and Hospitality Applications, and superior Consulting Services offering strategic guidance and deployment services.

“Mphasis is delighted to be one of the first AWS Partners to achieve AWS Travel and Hospitality Competency status, which is a validation of our capabilities, innovation, and focus on the Travel & Hospitality Industry and enables us to take the AWS partnership to the next level with our clients. With our deep expertise, diverse service portfolio and award-winning patented cognitive IP, we aim to transform the travel and hospitality industry to adapt with the emerging needs of the consumers. Further, Mphasis’ extensive cloud experience transforming customers business models powered by AWS can help building an innovative and technologically advanced ecosystem that will propel clients to stay ahead of the curve,” said Elango R, President, Hi-tech BU, Mphasis.

“By choosing to build on AWS, travel and hospitality customers are able to leverage the wide range of services, deep capabilities, and fast rate of innovation the cloud. By choosing to work with an AWS Travel and Hospitality Competency Partner, customers can gain valuable industry-specific expertise and proven technical capabilities to build solutions and services,” said David Peller, Managing Director, Travel & Hospitality, Amazon Web Services, Inc. “We are delighted to welcome Mphasis to the AWS Travel and Hospitality Competency to help our customers build resiliency for the long run.” 

AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises.  To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology AWS Partners with deep industry experience and expertise.

Mphasis provides wide and diverse portfolio of services spanning across legacy applications and infrastructure to cloud. Through our skills and expertise in AWS services, along with our patented and award-winning cognitive IP, we provide transformative solutions that enhance the customer experience and agent productivity. Our Travel Data Platform on AWS is one such solution that enables customers to derive actionable insights from data. The platform is modular and based on open standard & extensible architecture patterns delivering up to 80% of the requirements out of the box while eliminating 10s of millions of dollars of cost. PATRAMTM (electronic airway bill IP) is another an AWS based solution that aligns to IATA mandated program for Airline Cargo.

About Mphasis


Mphasis
 (BSE: 526299; NSE: MPHASIS), applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experiences to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more.

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SOURCE Mphasis

Intel Debuts 2nd-Gen Horse Ridge Cryogenic Quantum Control Chip

Intel Debuts 2nd-Gen Horse Ridge Cryogenic Quantum Control Chip

SANTA CLARA, Calif.–(BUSINESS WIRE)–What’s New: At an Intel Labs virtual event today, Intel unveiled Horse Ridge II, its second-generation cryogenic control chip, marking another milestone in the company’s progress toward overcoming scalability, one of quantum computing’s biggest hurdles. Building on innovations in the first-generation Horse Ridge controller introduced in 2019, Horse Ridge II supports enhanced capabilities and higher levels of integration for elegant control of the quantum system. New features include the ability to manipulate and read qubit states and control the potential of several gates required to entangle multiple qubits.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201203005345/en/

Horse Ridge II, Intel's second-generation cryogenic control chip, brings key control functions for quantum computer operation into the cryogenic refrigerator -- as close as possible to the qubits themselves -- to streamline the complexity of control wiring for quantum systems. (Credit: Intel Corporation)

Horse Ridge II, Intel’s second-generation cryogenic control chip, brings key control functions for quantum computer operation into the cryogenic refrigerator — as close as possible to the qubits themselves — to streamline the complexity of control wiring for quantum systems. (Credit: Intel Corporation)

“With Horse Ridge II, Intel continues to lead innovation in the field of quantum cryogenic controls, drawing from our deep interdisciplinary expertise bench across the Integrated Circuit design, Labs and Technology Development teams. We believe that increasing the number of qubits without addressing the resulting wiring complexities is akin to owning a sports car, but constantly being stuck in traffic. Horse Ridge II further streamlines quantum circuit controls, and we expect this progress to deliver increased fidelity and decreased power output, bringing us one step closer toward the development of a ‘traffic-free’ integrated quantum circuit.”

–Jim Clarke, Intel director of Quantum Hardware, Components Research Group, Intel

Why It Matters: Today’s early quantum systems use room-temperature electronics with many coaxial cables that are routed to the qubit chip inside a dilution refrigerator. This approach does not scale to a large number of qubits due to form factor, cost, power consumption and thermal load to the fridge. With the original Horse Ridge, Intel took the first step toward addressing this challenge by radically simplifying the need for multiple racks of equipment and thousands of wires running into and out of the refrigerator in order to operate the quantum machine. Intel replaced these bulky instruments with a highly integrated system-on-chip (SoC) that simplifies system design and uses sophisticated signal processing techniques to accelerate setup time, improve qubit performance and enable the engineering team to efficiently scale the quantum system to larger qubit counts.

About the New Features: Horse Ridge II builds on the first-generation SoC’s ability to generate radio frequency pulses to manipulate the state of the qubit, known as qubit drive. It introduces two additional control features, paving the way for further integration of external electronic controls into the SoC operating inside the cryogenic refrigerator.

New features enable:

  • Qubit readout: The function grants the ability to read the current qubit state. The readout is significant, as it allows for on-chip, low-latency qubit state detection without storing large amounts of data, thus saving memory and power.
  • Multigate pulsing: The ability to simultaneously control the potential of many qubit gates is fundamental for effective qubit readouts and the entanglement and operation of multiple qubits, paving the path toward a more scalable system.

The addition of a programmable microcontroller operating within the integrated circuit enables Horse Ridge II to deliver higher levels of flexibility and sophisticated controls in how the three control functions are executed. The microcontroller uses digital signal processing techniques to perform additional filtering on pulses, helping to reduce crosstalk between qubits.

Horse Ridge II is implemented using Intel® 22nm low-power FinFET technology (22FFL) and its functionality has been verified at 4 kelvins. Today, a quantum computer operates in the millikelvin range – just a fraction of a degree above absolute zero. But silicon spin qubits – the underpinning of Intel’s quantum efforts – have properties that could allow them to operate at temperatures of 1 kelvin or higher, which would significantly reduce the challenges of refrigerating the quantum system.

Intel’s cryogenic control research focuses on achieving the same operational temperature level for both the controls and silicon spin qubits. Ongoing advances in this area, as demonstrated in Horse Ridge II, represent progress over today’s brute force approaches to scaling quantum interconnects and are a critical element of the company’s longer-term quantum practicality vision.

What’s Next: Intel will present additional technical details from this research during the International Solid-State Circuits Conference (ISSCC) in February 2021.

More Context:Intel Labs Days (Press Kit) | Quantum Computing at Intel (Press Kit) | Intel Labs (Press Kit)

About Intel

Intel (Nasdaq: INTC) is an industry leader, creating world-changing technology that enables global progress and enriches lives. Inspired by Moore’s Law, we continuously work to advance the design and manufacturing of semiconductors to help address our customers’ greatest challenges. By embedding intelligence in the cloud, network, edge and every kind of computing device, we unleash the potential of data to transform business and society for the better. To learn more about Intel’s innovations, go to newsroom.intel.com and intel.com.

© Intel Corporation. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.

Supriya Venkat

1-503-320-5783

[email protected]

KEYWORDS: California United States North America

INDUSTRY KEYWORDS: Technology Hardware

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Horse Ridge II, Intel’s second-generation cryogenic control chip, brings key control functions for quantum computer operation into the cryogenic refrigerator — as close as possible to the qubits themselves — to streamline the complexity of control wiring for quantum systems. (Credit: Intel Corporation)
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Intel Labs’ Dr. James S. Clarke, director of the Quantum Hardware Research Group within Intel’s Components Research Organization, speaks as part of Intel Labs Day. Intel Labs Day 2020 was presented virtually on Dec. 3, 2020. (Credit: Intel Corporation)

Intel Machine Programming Tool Detects Bugs in Code

Intel Machine Programming Tool Detects Bugs in Code

SANTA CLARA, Calif.–(BUSINESS WIRE)–What’s New: Today, Intel unveiled ControlFlag – a machine programming research system that can autonomously detect errors in code. Even in its infancy, this novel, self-supervised system shows promise as a powerful productivity tool to assist software developers with the labor-intensive task of debugging. In preliminary tests, ControlFlag trained and learned novel defects on over 1 billion unlabeled lines of production-quality code.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201203005346/en/

Dr. Justin Gottschlich is principal scientist and founder of Intel's Machine Programming Research team. The team's goal is to automate software development to reduce coding errors and address a shortage of trained expert programmers. (Credit: Intel Corporation)

Dr. Justin Gottschlich is principal scientist and founder of Intel’s Machine Programming Research team. The team’s goal is to automate software development to reduce coding errors and address a shortage of trained expert programmers. (Credit: Intel Corporation)

“We think ControlFlag is a powerful new tool that could dramatically reduce the time and money required to evaluate and debug code. According to studies, software developers spend approximately 50% of the time debugging. With ControlFlag, and systems like it, I imagine a world where programmers spend notably less time debugging and more time on what I believe human programmers do best — expressing creative, new ideas to machines.”

–Justin Gottschlich, principal scientist and director/founder of Machine Programming Research at Intel Labs

Why It Matters: In a world increasingly run by software, developers continue to spend a disproportionate amount of time fixing bugs rather than coding. It’s estimated that of the $1.25 trillion that software development costs the IT industry every year, 50 percent is spent debugging code1.

Debugging is expected to take an even bigger toll on developers and the industry at large. As we progress into an era of heterogenous architectures — one defined by a mix of purpose-built processors to manage the massive sea of data available today — the software required to manage these systems becomes increasingly complex, creating a higher likelihood for bugs. In addition, it is becoming difficult to find software programmers who have the expertise to correctly, efficiently and securely program across diverse hardware, which introduces another opportunity for new and harder-to-spot errors in code.

When fully realized, ControlFlag could help alleviate this challenge by automating the tedious parts of software development, such as testing, monitoring and debugging. This would not only enable developers to do their jobs more efficiently and free up more time for creativity, but it would also address one of the biggest price tags in software development today.

How It Works: ControlFlag’s bug detection capabilities are enabled by machine programming, a fusion of machine learning, formal methods, programming languages, compilers and computer systems.

ControlFlag specifically operates through a capability known as anomaly detection. As humans existing in the natural world, there are certain patterns we learn to consider “normal” through observation. Similarly, ControlFlag learns from verified examples to detect normal coding patterns, identifying anomalies in code that are likely to cause a bug. Moreover, ControlFlag can detect these anomalies regardless of programming language.

A key benefit of ControlFlag’s unsupervised approach to pattern recognition is that it can intrinsically learn to adapt to a developer’s style. With limited inputs for the control tools that the program should be evaluating, ControlFlag can identify stylistic variations in programming language, similar to the way that readers recognize the differences between full words or using contractions in English.

The tool learns to identify and tag these stylistic choices and can customize error identification and solution recommendations based on its insights, which minimizes ControlFlag’s characterizations of code in error that may simply be a stylistic deviation between two developer teams.

Intel has even started evaluating using ControlFlag internally to identify bugs in its own software and firmware product development. It is a key element of Intel’s Rapid Analysis for Developers project, which aims to accelerate velocity by providing expert assistance.

More Context:Intel Labs Day (Press Kit) | MISM: An End-to-End Neural Code Similarity System | Why More Software Development Needs to Go to the Machines | Intel Labs (Press Kit) | Three Pillars of Machine Programming

About Intel

Intel (Nasdaq: INTC) is an industry leader, creating world-changing technology that enables global progress and enriches lives. Inspired by Moore’s Law, we continuously work to advance the design and manufacturing of semiconductors to help address our customers’ greatest challenges. By embedding intelligence in the cloud, network, edge and every kind of computing device, we unleash the potential of data to transform business and society for the better. To learn more about Intel’s innovations, go to newsroom.intel.com and intel.com.

1http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.370.9611&rep=rep1&type=pdf

© Intel Corporation. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.

Alexa Korkos

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Dr. Justin Gottschlich is principal scientist and founder of Intel’s Machine Programming Research team. The team’s goal is to automate software development to reduce coding errors and address a shortage of trained expert programmers. (Credit: Intel Corporation)
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ControlFlag is a powerful tool that could dramatically reduce the time and money required to evaluate and debug code, a major industry pain point. ControlFlag was on display at Intel Labs Day 2020, which was presented virtually on Dec. 3, 2020. (Credit: Intel Corporation)

Update on Intel’s Neuromorphic Ecosystem Growth and Progress

Update on Intel’s Neuromorphic Ecosystem Growth and Progress

SANTA CLARA, Calif.–(BUSINESS WIRE)–What’s New: Today, Intel shared an update on progress within the Intel Neuromorphic Research Community (INRC). The group has grown rapidly since its inception in 2018 and now includes more than 100 members, with Intel announcing today the addition of Lenovo, Logitech, Mercedes-Benz and Prophesee to explore the value of neuromorphic computing for business use cases. Additionally, Intel summarized a growing body of research results from INRC members that used the company’s neuromorphic research test chip, Loihi.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201203005342/en/

Intel Labs' Mike Davies, director of the Neuromorphic Computing Lab, speaks as part of Intel Labs Day. Intel Labs Day 2020 was presented virtually on Dec. 3, 2020. (Credit: Intel Corporation)

Intel Labs’ Mike Davies, director of the Neuromorphic Computing Lab, speaks as part of Intel Labs Day. Intel Labs Day 2020 was presented virtually on Dec. 3, 2020. (Credit: Intel Corporation)

“In two short years, we’ve formed a vibrant community comprising hundreds of researchers around the world inspired by the promise of neuromorphic computing to deliver orders of magnitude gains in computing efficiency, speed and intelligent functionality. For the first time, we are seeing a quantitative picture emerge that validates this promise. Together with our INRC partners, we plan to build on these insights to enable wide-ranging disruptive commercial applications for this nascent technology.”

–Mike Davies, director of Intel’s Neuromorphic Computing Lab

Why It Matters: Intel created the INRC because it believes no one organization alone will effectively unlock the full potential of neuromorphic computing. By collaborating with some of the leading researchers in this field spanning academia, industry and government, Intel is working to overcome the challenges in the development of neuromorphic computing and to progress it from research prototypes to industry-leading products over the coming years.

Intel and its partners have demonstrated orders of magnitude gains for real-world edge use cases and are seeing early progress in scaling these workloads to solve larger computational problems. As neuromorphic computing continues to advance, Intel and the INRC have also uncovered various potential real-world use cases for neuromorphic technology, such as enabling more efficient and adaptive robotics; rapidly searching large databases for similar content; and allowing edge devices to make difficult planning and optimization decisions in real time. The addition of Lenovo, Logitech, Mercedes-Benz and Prophesee to the INRC along with existing Fortune 500 and government members showcases the steady maturing of neuromorphic technology and its coming graduation from academic laboratories into industry applications.

Results: Through ongoing development, prototyping and testing of applications built on Intel’s neuromorphic systems, Intel and INRC members are compiling a growing body of results that show consistent gains across a wide range of workloads. Existing results, such as mimicking the human olfactory system and bringing event-based touch sensing to robotics, combined with new benchmarks outlined at Intel Labs Day, paint a picture of neuromorphic computing being well-suited for an emerging class of bio-inspired intelligent workloads that also have commercial relevance.

Benchmarking updates highlighted at Intel Labs Day include:

  • Voice command recognition: Accenture tested the ability to recognize voice commands on Intel’s Loihi chip versus a standard graphics processing unit (GPU) and found Loihi not only achieved similar accuracy, it was up to 1,000 times more energy efficient and responded up to 200 milliseconds faster. Through the INRC, Mercedes-Benz is exploring how these results could apply to real-world use cases, such as adding new voice interaction commands to vehicles.
  • Gesture recognition: Traditional artificial intelligence works well for crunching big data and recognizing patterns across thousands of examples, but it has a hard time learning subtle differences that change from person to person – like the gestures we use to communicate. Accenture and INRC partners are demonstrating tangible progress for utilizing Loihi’s self-learning capabilities to quickly learn and recognize individualized gestures. Processing input from a neuromorphic camera, Loihi can learn new gestures in just a few exposures. This could be applied to a variety of use cases, such as interacting with smart products in the home or touchless displays in public spaces.
  • Image retrieval: Researchers from the retail industry evaluated Loihi for image-based product search applications. They found Loihi could generate image feature vectors over three times more energy-efficiently than conventional central processing unit (CPU) and GPU solutions while maintaining the same level of accuracy. This work complements similar search results from Intel’s Pohoiki Springs neuromorphic research system published earlier this year, which showed Loihi’s ability to search feature vectors in million-image databases 24 times faster and with 30 times lower energy than a CPU.
  • Optimization and search: Intel and its partners have discovered that Loihi can solve optimization and search problems over 1,000 times more efficiently and 100 times faster compared to traditional CPUs. Optimization problems – such as constraint satisfaction – provide potential value at the edge, such as enabling drones to plan and make complex navigation decisions in real time. The same problem type could also be scaled for complex data center workloads, assisting with tasks like train scheduling and logistics optimization.
  • Robotics: Rutgers and TU Delft researchers published new demonstrations of robotic navigation and micro-drone control applications running on Loihi. TU Delft’s drone performed optic flow landings with an evolved 35-neuron spiking network running at frequencies over 250 kilohertz. Rutgers found its Loihi solutions to require 75 times lower power than conventional mobile GPU implementations, without any loss in performance. In work published at the 2020 Conference on Robot Learning in November, Rutgers researchers found Loihi could successfully learn numerous OpenAI Gym tasks with equivalent high accuracy as a deep actor network, with 140 times lower energy consumption compared to a mobile GPU solution.

Additionally, Intel and partners unveiled two state-of-the-art neuromorphic robotics demonstrations at Intel Labs Day. Working with researchers from ETH Zurich, Intel showed Loihi adaptively controlling a horizon-tracking drone platform achieving closed-loop speeds up to 20 kilohertz with 200 microseconds of visual processing latency. This represents a 1,000 times gain in combined efficiency and speed compared to conventional solutions. Tackling the neuromorphic software integration problem, Intel and researchers from the Italian Institute of Technology (IIT) demonstrated the operation of multiple cognitive functions running together on Loihi in IIT’s iCub robot platform. These included object recognition with fast, few-shot learning, spatial awareness from those learned objects and real-time decision-making in response to human interaction.

What’s Next: As the INRC grows, Intel will continue investing in this unique ecosystem and working with members to provide technology support and explore where neuromorphic computing can add real-world value for problems big and small. Additionally, Intel is continuing to take learnings from the INRC and incorporate them into the development of the company’s next-generation neuromorphic research chip, which will be coming soon.

About the Intel Neuromorphic Research Community: The Intel Neuromorphic Research Community is an ecosystem of academic groups, government labs, research institutions and companies around the world working with Intel to further neuromorphic computing and develop innovative artificial intelligence applications. Researchers interested in participating in the INRC and developing for Loihi can visit the Intel Neuromorphic Research Community website. A list of current members can also be found at the site.

More Context:Intel Labs Day (Press Kit) | Neuromorphic Computing (Press Kit) | Intel Labs (Press Kit) | How Neuromorphic Computing Uses the Human Brain as a Model (Video)

About Intel

Intel (Nasdaq: INTC) is an industry leader, creating world-changing technology that enables global progress and enriches lives. Inspired by Moore’s Law, we continuously work to advance the design and manufacturing of semiconductors to help address our customers’ greatest challenges. By embedding intelligence in the cloud, network, edge and every kind of computing device, we unleash the potential of data to transform business and society for the better. To learn more about Intel’s innovations, go to newsroom.intel.com and intel.com.

© Intel Corporation. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.

Alexa Korkos

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[email protected]

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Intel Labs’ Mike Davies, director of the Neuromorphic Computing Lab, speaks as part of Intel Labs Day. Intel Labs Day 2020 was presented virtually on Dec. 3, 2020. (Credit: Intel Corporation)

Intel Advances Progress in Integrated Photonics for Data Centers

Intel Advances Progress in Integrated Photonics for Data Centers

SANTA CLARA, Calif.–(BUSINESS WIRE)–What’s New: Today, at Intel Labs Day, Intel highlighted industry-leading technological advances toward the realization of the company’s long-standing vision of integrating photonics with low-cost, high-volume silicon. The advancements represent critical progress in the field of optical interconnects, which address growing challenges around the performance scaling of electrical input/output (I/O) as compute-hungry data workloads increasingly overwhelm network traffic in data centers. Intel demonstrated advances in key technology building blocks, including miniaturization, paving the way for tighter integration of optical and silicon technologies.

“We are approaching an I/O power wall and an I/O bandwidth gap that will dramatically hinder performance scaling. The rapid progress Intel is making in integrated photonics will enable the industry to fully re-imagine data center networks and architectures that are connected by light. We have now demonstrated all of the critical optical technology building blocks on one silicon platform, tightly integrated with CMOS silicon. Our research on tightly integrating photonics with CMOS silicon can systematically eliminate barriers across cost, power and size constraints to bring the transformative power of optical interconnects to server packages.”

–James Jaussi, senior principal engineer and director of PHY Lab, Intel Labs

Why it matters: New data-centric workloads are growing every day within the data center, with ever-increasing data movement from server to server that is taxing the capabilities of today’s network infrastructure. The industry is quickly approaching practical limits of electrical I/O performance. As bandwidth demand for compute keeps increasing, electrical I/O isn’t scaling to keep pace, resulting in an “I/O power wall” that limits available power for compute operations. By bringing optical I/O directly into our servers and onto our packages, we can break down this barrier, enabling data to move more efficiently.

About the New Technology Building Blocks: At the Intel Labs virtual event today, Intel demonstrated key progress in critical technology building blocks that are fundamental to the company’s integrated photonics research. These technology building blocks — including light generation, amplification, detection, modulation, complementary metal-oxide semiconductor (CMOS) interface circuits and package integration — are essential to achieve integrated photonics. A prototype shown at the event featured tight coupling of photonics and CMOS technologies, serving as a proof-of-concept of future full integration of optical photonics with core compute silicon. Intel also showcased micro-ring modulators that are 1000x smaller than traditional components. The large size and cost of conventional silicon modulators have been a barrier to bringing optical technology onto server packages, which require the integration of hundreds of these devices. These combined results pave the way for the extended use of silicon photonics beyond the upper layers of the network to inside the server and onto future server packages.

Key technology building blocks showcased:

  • Micro-ring modulators: Conventional silicon modulators take up too much area and are costly to place on IC packages. By developing micro-ring modulators, Intel has miniaturized the modulator by a factor of more than 1,000, thereby eliminating a key barrier to integrating silicon photonics onto a compute package.
  • All-silicon photodetector: For decades, the industry has believed silicon has virtually no light detection capability in the 1.3-1.6um wavelength range. Intel showcased research that proves otherwise. Lower cost is one of the main benefits of this breakthrough.
  • Integrated semiconductor optical amplifier: As the focus turns to reducing total power consumption, integrated semiconductor optical amplifiers are an indispensable technology, made possible with the same material used for the integrated laser.
  • Integrated multi-wavelength lasers: Using a technique called wavelength division multiplexing, separate wavelengths can be used from the same laser to convey more data in the same beam of light. This enables additional data to be transmitted over a single fiber, increasing bandwidth density.
  • Integration: By tightly integrating silicon photonics and CMOS silicon through advanced packaging techniques, we can gain three benefits: lower power, higher bandwidth and reduced pin count. Intel is the only company that has demonstrated integrated multi-wavelength lasers and semiconductor optical amplifiers, all-silicon photodetectors, and micro-ring modulators on a single technology platform tightly integrated with CMOS silicon. This research breakthrough paves the path for scaling integrated photonics.

What’s Next: Integrated photonics research demonstrated at the event showcased meaningful progress toward Intel’s ambitious goal initiated many years ago to tap light as the basis of connectivity technology. The new research opens possibilities, including future architectures that are more disaggregated, with multiple functional blocks such as compute, memory, accelerators and peripherals spread throughout the entire network and interconnected via optical and software in high-speed and low-latency links.

More Context:Intel Labs Day 2020 (Press Kit) | Intel Labs (Press Kit)

About Intel

Intel (Nasdaq: INTC) is an industry leader, creating world-changing technology that enables global progress and enriches lives. Inspired by Moore’s Law, we continuously work to advance the design and manufacturing of semiconductors to help address our customers’ greatest challenges. By embedding intelligence in the cloud, network, edge and every kind of computing device, we unleash the potential of data to transform business and society for the better. To learn more about Intel’s innovations, go to newsroom.intel.com and intel.com.

© Intel Corporation. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.

Supriya Venkat

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INDUSTRY KEYWORDS: Networks Semiconductor Hardware Data Management Technology

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