TruBridge Announces Fourth Quarter and Full Year 2024 Results and Provides Initial 2025 Outlook

TruBridge Announces Fourth Quarter and Full Year 2024 Results and Provides Initial 2025 Outlook

  • Revenue of $339.2 million for 2024 and $87.4 million in the fourth quarter
  • Net loss of $23.1 million for 2024 and $5.7 million in the fourth quarter
  • Adjusted EBITDA of $53.1 million for 2024 and $17.2 million in the fourth quarter

MOBILE, Ala.–(BUSINESS WIRE)–
TruBridge, Inc. (NASDAQ: TBRG), a healthcare solutions company, today announced financial results for the fourth quarter and year ended December 31, 2024.

2024 Operational Highlights

  • Rebranded as TruBridge to pursue a more focused marketing strategy under one brand
  • Achieved total annual bookings of $82.1 million
  • Achieved solid organic growth in Financial Health (the revenue cycle management (RCM) business)
  • Improved the quality of the Company’s financial results, forecasting accuracy, and capital allocation strategy
  • Transitioned approximately 30% of Financial Health Complete Business Office (CBO) client base offshore
  • Improved cash flows with significant debt repayment resulting in reduced leverage ratio from 4x at year end 2023 to approximately 3x at year end 2024
  • Divested American Health Tech (AHT), the first divestiture in the Company’s history
  • Elevated role of general manager for Financial Health and Patient Care business units
  • Added Amy O’Keefe to the Board of Directors, deepening the financial expertise of the Board

Commenting on the results, Chris Fowler, chief executive officer of TruBridge, Inc., stated, “I’m proud of the progress we made over the course of 2024 and pleased to be reporting revenue and adjusted EBITDA ahead of our expectations for the year. We’ve successfully strengthened our financial operations and executed key strategic initiatives, including the successful transition of the first wave of clients to our global workforce, while maintaining our commitment to customer satisfaction and meaningfully reducing our leverage ratio.”

“Looking ahead to 2025, we are focused on enhancing customer satisfaction and retention, optimizing our operations, and expanding our sales pipeline. With new leadership in our Financial Health division and continued investment in our offshore capabilities, we believe that we are well positioned for success. Our commitment to innovation and operational excellence will drive our long-term success and deliver value to our stakeholders,” concluded Fowler.

Fourth Quarter Financial 2024 Highlights*

All comparisons are to the quarter ended December 31, 2023, unless otherwise noted.

  • Total bookings of $14.3 million compared to $24.4 million
  • Total revenue of $87.4 million compared to $85.9 million

    • Recurring revenue represented 93.6% of total revenue
  • Financial Health revenue of $54.7 million compared to $51.0 million

    • Financial Health revenue represented 62.6% of TruBridge’s total revenue
  • GAAP net loss of $5.7 million and non-GAAP net income of $0.7 million
  • Adjusted EBITDA of $17.2 million compared to $12.0 million

Full Year 2024 Financial Highlights*

All comparisons are to the year ended December 31, 2023, unless otherwise noted.

  • Total bookings of $82.1 million compared to $80.2 million
  • Total revenue of $339.2 million compared to $339.4 million

    • Recurring revenue represented 94.4% of total revenue
  • Financial Health revenue of $216.1 million compared to $193.9 million

    • Financial Health revenue represented 63.7% of TruBridge’s total revenue
  • GAAP net loss of $23.1 million and non-GAAP net income of $3.5 million
  • Adjusted EBITDA of $53.1 million compared to $47.6 million

*As of the third quarter of 2024, TruBridge is now reporting two segments in its financial statements representing the two business units. Financial Health represents the previous Revenue Cycle Management (RCM) segment, and Patient Care represents the previous Electronic Health Record (EHR) segment, including the patient engagement business.

Financial Guidance

For the first quarter of 2025, TruBridge expects to generate:

  • Total revenue between $85 million and $88 million
  • Adjusted EBITDA between $14 million and $16 million

For the full year 2025, TruBridge expects to generate:

  • Total revenue between $345 million and $360 million
  • Adjusted EBITDA between $59 million and $66 million

Conference Call

TruBridge will hold a conference call and live webcast to discuss fourth quarter and full year 2024 results on Monday, March 10, 2025, at 3:30 p.m. Central time/4:30 p.m. Eastern time. To access this interactive teleconference, dial (877) 407-0890 and request connection to the TruBridge earnings conference call. A 30-day online replay will be available approximately one hour following the conclusion of the live webcast. To listen to the live webcast or access the replay, visit the Company’s investor relations website, investors.trubridge.com.

About TruBridge

We are a trusted partner to more than 1,500 healthcare organizations with a broad range of technology-first solutions that address the unique needs and challenges of diverse communities, promoting equitable access to quality care and fostering positive outcomes. TruBridge has over four decades of experience in connecting providers, patients and communities with innovative data-driven solutions that create real value by supporting both the financial and clinical side of healthcare delivery. Our industry leading HFMA Peer Reviewed® suite of revenue cycle management (RCM) offerings combine unparalleled visibility and transparency to enhance productivity and support the financial health of healthcare organizations across all care settings.

We support efficient patient care with electronic health record (EHR) product offerings that successfully integrate data between care settings. Above all, we believe in the power of community and encourage collaboration, connection, and empowerment with our customers. We clear the way for care. For more information, please visit www.trubridge.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified generally by the use of forward-looking terminology and words such as “expects,” “anticipates,” “estimates,” “believes,” “predicts,” “intends,” “plans,” “potential,” “may,” “continue,” “should,” “will” and words of comparable meaning. Without limiting the generality of the preceding statement, all statements in this press release relating to the Company’s future financial and operational results are forward-looking statements. We caution investors that any such forward-looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors may cause actual results to differ materially from those projected in the forward-looking statements. Such factors may include: saturation of our target market and hospital consolidations; unfavorable economic or market conditions that may cause a decline in spending for information technology and services; significant legislative and regulatory uncertainty in the healthcare industry; exposure to liability for failure to comply with regulatory requirements; transition to a subscription based recurring revenue model and modernization of our technology; competition with companies that have greater financial, technical and marketing resources than we have; potential future acquisitions that may be expensive, time consuming, and subject to other inherent risks; our ability to attract and retain qualified personnel in a global workforce; disruption from periodic restructuring of our sales force; potential delay in the development of markets for Financial Health services; potential inability to properly manage growth in new markets we may enter; potential disruption of our business due to our ongoing implementation of a new enterprise resource planning software solution; exposure to numerous and often conflicting laws, regulations, policies, standards or other requirements through our international business activities; potential litigation against us and investigations; our use of offshore third-party resources; competitive and litigation risk related to the use of artificial intelligence; potential failure to develop new products or enhance current products that keep pace with market demands; failure of our products to provide accurate and timely information for clinical decision-making; breaches of security and viruses in our systems resulting in customer claims against us and harm to our reputation; failure to maintain customer satisfaction through new product releases free of undetected errors or problems; failure to convince customers to migrate to current or future releases of our products; failure to maintain our margins and service rates; increase in the percentage of total revenues represented by service revenues, which have lower gross margins; exposure to liability in the event we provide inaccurate claims data to payors; exposure to liability claims arising out of the licensing of our software and provision of services; dependence on licenses of rights, products and services from third parties; failure to protect our intellectual property rights; exposure to significant license fees or damages for intellectual property infringement; interruptions in our power supply and/or telecommunications capabilities, including those caused by natural disaster; potential inability to secure additional financing on favorable terms to meet our future capital needs; our substantial indebtedness, and our ability to incur additional indebtedness in the future; pressures on cash flow to service our outstanding debt; restrictive terms of our credit agreement on our current and future operations; changes in and interpretations of financial accounting matters that govern the measurement of our performance; significant charges to earnings if our goodwill or intangible assets become impaired; fluctuations in quarterly financial performance due to, among other factors, timing of customer installations; volatility in our stock price; failure to maintain effective internal control over financial reporting; inherent limitations in our internal control over financial reporting; vulnerability to significant damage from natural disasters; market risks related to interest rate changes; potential material adverse effects due to macroeconomic conditions, including bank failures or changes in related regulation; actions of activist stockholders against us; and other risk factors described from time to time in our public releases and reports filed with the Securities and Exchange Commission. We also caution investors that the forward-looking information described herein represents our outlook only as of this date, and we undertake no obligation to update or revise any forward-looking statements to reflect events or developments after the date of this press release.

TruBridge, Inc.

Consolidated Statements of Operations

(In ‘000s, except per share data)

(Unaudited)

 

 

 

 

 

 

 

 

 

Three Months Ended December 31,

 

Twelve Months Ended December 31,

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Revenues
Financial Health

$

54,652

 

$

50,956

 

$

216,068

 

$

193,929

 

Patient Care

 

32,708

 

 

34,912

 

 

123,098

 

 

145,506

 

Total revenues

 

87,360

 

 

85,868

 

 

339,166

 

 

339,435

 

 
Expenses
Costs of revenue (exclusive of amortization and depreciation)
Financial Health

 

27,840

 

 

28,731

 

 

116,891

 

 

110,192

 

Patient Care

 

13,220

 

 

14,963

 

 

51,640

 

 

65,676

 

Total costs of revenue (exclusive of amortization and depreciation)

 

41,060

 

 

43,694

 

 

168,531

 

 

175,868

 

Product development

 

7,827

 

 

10,347

 

 

34,456

 

 

37,246

 

Sales and marketing

 

6,708

 

 

6,143

 

 

27,059

 

 

28,049

 

General and administrative

 

19,341

 

 

21,682

 

 

76,992

 

 

76,153

 

Amortization

 

6,470

 

 

6,974

 

 

27,627

 

 

24,522

 

Depreciation

 

266

 

 

554

 

 

1,346

 

 

1,946

 

Impairment of goodwill

 

 

 

35,913

 

 

 

 

35,913

 

Impairment of trademark intangibles

 

 

 

2,342

 

 

 

 

2,342

 

Total expenses

 

81,672

 

 

127,649

 

 

336,011

 

 

382,039

 

 
Operating income (loss)

 

5,688

 

 

(41,781

)

 

3,155

 

 

(42,604

)

 
Other income (expense):
Interest expense

 

(3,820

)

 

(4,116

)

 

(16,169

)

 

(12,521

)

Other income (expense)

 

(1,809

)

 

176

 

 

(670

)

 

745

 

Total other income (expense)

 

(5,629

)

 

(3,940

)

 

(16,839

)

 

(11,776

)

 
Income (loss) before taxes

 

59

 

 

(45,721

)

 

(13,684

)

 

(54,380

)

 
Provision (benefit) for income taxes

 

5,769

 

 

(3,247

)

 

9,400

 

 

(8,591

)

 
Net loss

$

(5,710

)

$

(42,474

)

$

(23,084

)

$

(45,789

)

 
Net loss per common share—basic

$

(0.38

)

$

(2.92

)

$

(1.55

)

$

(3.15

)

Net loss per common share—diluted

$

(0.38

)

$

(2.92

)

$

(1.55

)

$

(3.15

)

 
Weighted average shares outstanding used in per common share computations:
Basic

 

14,330

 

 

14,205

 

 

14,300

 

 

14,187

 

Diluted

 

14,330

 

 

14,205

 

 

14,300

 

 

14,187

 

 
TruBridge, Inc.
Consolidated Balance Sheets
(In ‘000s, except per share data)
 
December 31, 2024
(Unaudited)
December 31, 2023
Assets
Current assets
Cash and cash equivalents

$

12,324

 

$

3,848

 

Accounts receivable, net of allowance for expected credit losses of $5,861 and $3,631

 

53,753

 

 

59,723

 

Current portion of financing receivables, net of allowance for expected credit losses of $417 and $319

 

4,663

 

 

3,997

 

Inventories

 

767

 

 

475

 

Prepaid income taxes

 

2,886

 

 

1,628

 

Prepaid expenses and other current assets

 

15,275

 

 

15,807

 

Assets held for sale

 

606

 

 

25,977

 

Total current assets

 

90,274

 

 

111,455

 

 
Property & equipment, net

 

2,294

 

 

8,974

 

Software development costs, net

 

41,474

 

 

39,139

 

Operating lease right-of-use assets

 

3,092

 

 

5,192

 

Financing receivables, less current portion, less allowance for expected credit losses of $21 and $97

 

232

 

 

1,226

 

Other assets, less current portion

 

7,786

 

 

7,314

 

Intangible assets, net

 

76,707

 

 

89,213

 

Goodwill

 

172,573

 

 

171,909

 

Total assets

$

394,432

 

$

434,422

 

 
Liabilities & Stockholders’ Equity
Current liabilities
Accounts payable

$

15,040

 

$

10,133

 

Current portion of long-term debt

 

2,980

 

 

3,141

 

Deferred revenue

 

10,653

 

 

8,677

 

Accrued vacation

 

4,770

 

 

5,410

 

Income taxes payable

 

3,538

 

 

 

Other accrued liabilities

 

15,994

 

 

19,892

 

Liabilities held for sale

 

 

 

977

 

Total current liabilities

 

52,975

 

 

48,230

 

 
Long-term debt, less current portion

 

168,598

 

 

195,270

 

Operating lease liabilities, less current portion

 

2,293

 

 

3,074

 

Deferred tax liabilities

 

1,871

 

 

1,230

 

Total liabilities

 

225,737

 

 

247,804

 

 
Stockholders’ Equity
Common stock, $0.001 par value; 30,000 shares authorized; 15,522 and 15,121 shares issued, respectively

 

15

 

 

15

 

Additional paid-in capital

 

201,066

 

 

195,546

 

Retained earnings (deficit)

 

(14,952

)

 

8,132

 

Accumulated other comprehensive income

 

45

 

 

 

Treasury stock, 619 and 572 shares

 

(17,479

)

 

(17,075

)

Total stockholders’ equity

 

168,695

 

 

186,618

 

 
Total liabilities and stockholders’ equity

$

394,432

 

$

434,422

 

 

TruBridge, Inc.

Consolidated Statements of Cash Flows

(In ‘000s)

 

 

 

 

 

Twelve Months Ended December 31,

 

2024

(Unaudited)

 

 

2023

 

Operating activities:
Net loss

$

(23,084

)

$

(45,789

)

Adjustments to net income:
Provision for expected credit losses

 

3,669

 

 

1,920

 

Deferred taxes

 

1,859

 

 

(11,305

)

Stock-based compensation

 

5,520

 

 

3,271

 

Depreciation

 

1,346

 

 

1,946

 

Gain on sale of business

 

(1,529

)

 

 

Amortization of acquisition-related intangibles

 

12,505

 

 

16,426

 

Amortization of software development costs

 

15,122

 

 

8,096

 

Amortization of deferred finance costs

 

504

 

 

359

 

Impairment of goodwill

 

 

 

35,913

 

Impairment of trademark intangibles

 

 

 

2,342

 

Gain on contingent consideration

 

(1,044

)

 

 

Non-cash operating lease costs

 

2,273

 

 

1,602

 

Loss on disposal of property and equipment

 

3,895

 

 

117

 

Changes in operating assets and liabilities:
Accounts receivable

 

3,574

 

 

(11,319

)

Financing receivables

 

(68

)

 

2,659

 

Inventories

 

(292

)

 

309

 

Prepaid expenses and other current assets

 

3,576

 

 

(4,554

)

Accounts payable

 

3,734

 

 

3,075

 

Deferred revenue

 

2,580

 

 

(2,913

)

Operating lease liabilities

 

(1,842

)

 

(2,063

)

Other liabilities

 

(2,411

)

 

1,894

 

Income taxes, net

 

2,248

 

 

(927

)

Net cash provided by operating activities

 

32,135

 

 

1,059

 

 
Investing activities:
Sale of business, net of cash and cash equivalent sold

 

21,410

 

 

 

Proceeds from sale of property and equipment

 

2,475

 

 

 

Purchase of business, net of cash acquired

 

(664

)

 

(36,705

)

Investment in software development

 

(17,457

)

 

(23,059

)

Purchases of property and equipment

 

(1,643

)

 

(346

)

Net cash provided by (used in) investing activities

 

4,121

 

 

(60,110

)

 
Financing activities:
Treasury stock purchases

 

(404

)

 

(2,575

)

Payments of long-term debt principal

 

(7,500

)

 

(3,500

)

Proceeds from revolving line of credit

 

29,497

 

 

67,023

 

Payments of revolving line of credit

 

(48,803

)

 

(5,000

)

Debt issuance cost

 

(529

)

 

 

Net cash provided by (used in) financing activities

 

(27,739

)

 

55,948

 

 
Increase (decrease) in cash and cash equivalents

 

8,517

 

 

(3,103

)

 
Change in cash and cash equivalents included in assets sold

 

(41

)

 

 

Cash and cash equivalents, beginning of period

 

3,848

 

 

6,951

 

Cash and cash equivalents, end of period

$

12,324

 

$

3,848

 

 

TruBridge, Inc.

Consolidated Bookings

(In ‘000s)

(Unaudited) (Non-GAAP)

 

Three Months Ended December 31,

Twelve Months Ended December 31,

In ‘000s

 

2024

 

2023 (3)

 

2024

 

2023 (3)

Financial Health(1)

$

8,515

$

14,158

 

$

48,860

$

48,986

 

Patient Care(2)

 

5,750

 

10,287

 

 

33,214

 

31,253

 

 
Total

$

14,265

$

24,445

 

$

82,074

$

80,239

 

(1)

Generally calculated as the annual contract value

(2)

Generally calculated as the total contract value for system sales and SaaS, and annual contract value for maintenance and support

(3)

Adjustment was made to the 2023 bookings, due to 3rd Party Software, and Forms and Supplies being doubled counted in the total Patient Care bookings.
TruBridge, Inc.

Bookings Composition

(In ‘000s, except per share data)

(Unaudited)

 

 

 

 

 

 

 

Three Months Ended December 31,

 

Twelve Months Ended December 31,

 

 

2024

 

2023 (4)

 

 

2024

 

2023 (4)

Financial Health
Net new(1)

$

2,477

$

7,507

$

24,035

$

21,318

Cross-sell(1)

 

6,038

 

6,650

 

24,825

 

27,668

Patient Care
Non-subscription sales(2)

 

3,461

 

4,874

 

16,001

 

16,998

Subscription revenue(3)

 

2,289

 

5,414

 

17,213

 

14,255

 
Total

$

14,265

$

24,445

$

82,074

$

80,239

(1)

 

“Net new” represents bookings from outside the Company’s core Patient Care client base, and “Cross-sell” represents bookings from existing Patient Care customers. In each case, such bookings are generally comprised of recurring revenues to be recognized ratably over a one-year period and an average timeframe for commencement of bookings-to-revenue conversion of four to six months following contract execution.

(2)

 

Represents nonrecurring revenues that generally exhibit a timeframe for bookings-to-revenue conversion of five to six months following contract execution.

(3)

 

Represents recurring revenues to be recognized on a monthly basis over a weighted-average contract period of five years, with a start date in the next 12 months and an average timeframe for commencement of bookings-to-revenue conversion of five to six months following contract execution.

(4)

 

Adjustment was made to the 2023 bookings, due to 3rd Party Software, and Forms and Supplies being doubled accounted for in the total Patient Care bookings.

TruBridge, Inc.

Adjusted EBITDA – by Segment

(In ‘000s)

(Unaudited) (Non-GAAP)

 

 

 

 

 

 

 

 

 

Three Months Ended December 31,

 

Twelve Months Ended December 31,

In ‘000s

 

2024

 

2023

 

2024

 

2023

Financial Health

$

10,792

$

6,596

$

34,559

$

24,800

Patient Care

 

6,448

 

5,388

 

18,531

 

22,776

 
Total

$

17,240

$

11,984

$

53,090

$

47,576

TruBridge, Inc.

Reconciliation of Non-GAAP Financial Measures

(In ‘000s)

(Unaudited)

 

 

 

 

 

 

 

 

 

Three Months Ended December 31,

 

Twelve Months Ended December 31,

Adjusted EBITDA:

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Net loss, as reported

$

(5,710

)

$

(42,474

)

$

(23,084

)

$

(45,789

)

Net Income Margin

 

(6.5

%)

 

(49.5

%)

 

(6.8

%)

 

(13.5

%)

 
Depreciation expense

 

266

 

 

554

 

 

1,346

 

 

1,946

 

Amortization of software development costs

 

3,343

 

 

2,591

 

 

15,122

 

 

8,096

 

Amortization of acquisition-related intangibles

 

3,126

 

 

4,383

 

 

12,505

 

 

16,426

 

Impairment of goodwill

 

 

 

35,913

 

 

 

 

35,913

 

Impairment of trademark intangibles

 

 

 

2,342

 

 

 

 

2,342

 

Stock-based compensation

 

1,823

 

 

1,108

 

 

5,520

 

 

3,271

 

Severance and other nonrecurring charges

 

2,993

 

 

6,874

 

 

15,442

 

 

22,186

 

Interest expense and other, net

 

3,691

 

 

3,940

 

 

15,517

 

 

11,776

 

Gain on contingent consideration

 

 

 

 

 

(1,044

)

 

 

Loss on disposal of property and equipment

 

2,247

 

 

 

 

3,895

 

 

 

Gain on sale of AHT

 

(308

)

 

 

 

(1,529

)

 

 

Provision (benefit) for income taxes

 

5,769

 

 

(3,247

)

 

9,400

 

 

(8,591

)

 
Total Adjusted EBITDA

$

17,240

 

$

11,984

 

$

53,090

 

$

47,576

 

Adjusted EBITDA Margin

 

19.7

%

 

14.0

%

 

15.7

%

 

14.0

%

TruBridge, Inc.

Reconciliation of Non-GAAP Financial Measures

(In ‘000s, except per share data)

(Unaudited)

 

Three Months Ended December 31,

Twelve Months Ended December 31,

Non-GAAP Net Income and Non-GAAP EPS:

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Net income (loss), as reported

 $

                (5,710

)

 $

              (42,474

)

 $

              (23,084

)

 $

              (45,789

)

 
Pre-tax adjustments for Non-GAAP EPS:
Amortization of acquisition-related intangible assets

 

                      3,126

 

 

                      4,383

 

 

                    12,505

 

 

                    16,426

 

Stock-based compensation

 

                      1,823

 

 

                      1,108

 

 

                      5,520

 

 

                      3,271

 

Severance and other nonrecurring charges

 

                      2,993

 

 

                      6,874

 

 

                    15,442

 

 

                    22,186

 

Non-cash interest expense

 

                         184

 

 

                           90

 

 

                         504

 

 

                         359

 

Impairment of trademark intangibles

 

                            –

 

 

                      2,342

 

 

                            –

 

 

                      2,342

 

Impairment of goodwill

 

                            –

 

 

                    35,913

 

 

                            –

 

 

                    35,913

 

After-tax adjustments for Non-GAAP EPS:
Tax-effect of pre-tax adjustments, at 21%

 

                    (1,706

)

 

                    (3,107

)

 

                    (7,134

)

 

                    (9,363

)

Tax shortfall (windfall) from stock-based compensation

 

                              5

 

 

                            –

 

 

                         772

 

 

                           65

 

Gain on contingent consideration

 

                            –

 

 

                            –

 

 

                    (1,044

)

 

                            –

 

             
Non-GAAP net income 

 $

                      715

 

 $

                  5,129

 

 $

                  3,481

 

 $

                25,410

 

 
Weighted average shares outstanding, diluted

 

                    14,330

 

 

 

                    14,205

 

 

 

                    14,300

 

 

 

                    14,187

 

 
Non-GAAP EPS

 $

                     0.05

 

 $

                     0.36

 

 $

                     0.24

 

 $

                     1.79

 

TruBridge, Inc.

Patient Care Revenue Composition

(In ‘000s)

(Unaudited)

 

 

 

 

 

 

 

Three Months Ended December 31,

 

Twelve Months Ended December 31,

 

2024

 

 

2023

 

 

2024

 

 

2023

Recurring revenues – Patient Care
Acute care

$

28,193

$

28,640

$

108,918

$

117,060

Post-acute care

 

 

3,482

 

597

 

14,712

Total recurring revenues – Patient Care

 

28,193

 

32,122

 

109,515

 

131,772

 
Non-recurring revenues – Patient Care
Acute care

 

4,515

 

2,447

 

13,513

 

12,316

Post-acute care

 

 

343

 

70

 

1,418

Total non-recurring revenues – Patient Care

 

4,515

 

2,790

 

13,583

 

13,734

 
Total Patient Care revenues

$

32,708

$

34,912

$

123,098

$

145,506

Explanation of Non-GAAP Financial Measures

We report our financial results in accordance with accounting principles generally accepted in the United States of America, or “GAAP.” However, management believes that, in order to properly understand our short-term and long-term financial and operational trends, investors may wish to consider the impact of certain non-cash or non-recurring items, when used as a supplement to financial performance measures that are prepared in accordance with GAAP. These items result from facts and circumstances that vary in frequency and impact on continuing operations. Management uses these non-GAAP financial measures in order to evaluate the operating performance of the Company and compare it against past periods, make operating decisions, and serve as a basis for strategic planning. These non-GAAP financial measures provide management with additional means to understand and evaluate the operating results and trends in our ongoing business by eliminating certain non-cash expenses and other items that management believes might otherwise make comparisons of our ongoing business with prior periods more difficult, obscure trends in ongoing operations, or reduce management’s ability to make useful forecasts. In addition, management understands that some investors and financial analysts find these non-GAAP financial measures helpful in analyzing our financial and operational performance and comparing this performance to our peers and competitors.

We do not provide a reconciliation of the non-GAAP guidance measure Adjusted EBITDA for the fiscal year 2025 to net income for the fiscal year 2025, the most comparable GAAP financial measure, due to the inherent difficulty of forecasting certain types of expenses and gains, without unreasonable effort, which affect net income but not Adjusted EBITDA.

As such, to supplement the GAAP information provided, we present in this press release and during the live webcast discussing our financial results the following non-GAAP financial measures: Adjusted EBITDA, Adjusted EBITDA Margin, Non-GAAP net income, and Non-GAAP earnings per share (“EPS”).

We calculate each of these non-GAAP financial measures as follows:

  • Adjusted EBITDA – Adjusted EBITDA consists of GAAP net income as reported and adjusts for (i) depreciation expense; (ii) amortization of software development costs; (iii) amortization of acquisition-related intangibles; (iv) impairment of goodwill; (v) impairment of trademark intangibles; (vi) stock-based compensation; (vii) severance and other nonrecurring charges; (viii) interest expense and other, net; (ix) gain on contingent consideration; (x) loss on disposal of property and equipment; (xi) gain on sale of AHT; and (xii) the provision (benefit) for income taxes.
  • Adjusted EBITDA Margin – Adjusted EBITDA Margin is calculated as Adjusted EBITDA, as defined above, divided by total revenue.
  • Non-GAAP net income – Non-GAAP net income consists of GAAP net income as reported and adjusts for (i) amortization of acquisition-related intangible assets; (ii) stock-based compensation; (iii) severance and other nonrecurring charges; (iv) non-cash interest expense; (v) impairment of trademark intangibles; (vi) impairment of goodwill; (vii) the total tax effect of items (i) through (vi); and (viii) gain on contingent consideration.
  • Non-GAAP EPS – Non-GAAP EPS consists of Non-GAAP net income, as defined above, divided by weighted average shares outstanding (diluted) in the applicable period.

Certain of the items excluded or adjusted to arrive at these non-GAAP financial measures are described below:

  • Amortization of acquisition-related intangibles – Acquisition-related amortization expense is a non-cash expense arising primarily from the acquisition of intangible assets in connection with acquisitions or investments. We exclude acquisition-related amortization expense from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of new acquisitions and full amortization of previously acquired intangible assets. Investors should note that the use of these intangible assets contributed to revenue in the periods presented and will contribute to future revenue generation, and the related amortization expense will recur in future periods.
  • Impairment of goodwill – Goodwill impairment charges are non-cash expenses that are the result of annual (and, if necessary, more frequently than annual) impairment tests required by GAAP. These impairment tests are required to be on a per-reporting-unit basis, with our accounting policy elections resulting in any impairment being the result of the reporting unit carrying value exceeding the estimated fair value. We exclude these non-cash goodwill impairment charges because we believe (i) such items are largely non-recurring in nature and (ii) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations.
  • Impairment of trademark intangibles – Impairment charges are non-cash expenses that are the result of tests required by GAAP whenever events or circumstances indicate that the carrying amount of the asset may not be recoverable. We exclude these non-cash impairment charges because we believe (i) such items are largely non-recurring in nature and (ii) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations.
  • Stock-based compensation – Stock-based compensation expense is a non-cash expense arising from the grant of stock-based awards. We exclude stock-based compensation expense from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of the timing and valuation of grants of new stock-based awards, including grants in connection with acquisitions. Investors should note that stock-based compensation is a key incentive offered to employees whose efforts contributed to the operating results in the periods presented and are expected to contribute to operating results in future periods, and such expense will recur in future periods.
  • Severance and other nonrecurring charges – Non-recurring charges relate to certain severance and other charges incurred in connection with activities that are considered non-recurring. We exclude non-recurring expenses (primarily related to costs associated with our recent business transformation initiative and transaction-related costs) from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods.
  • Non-cash Interest expense – Non-cash interest expense includes amortization of deferred debt issuance costs. We exclude non-cash interest expense from non-GAAP financial measures because we believe these non-cash amounts relate to specific transactions and, as such, may not directly correlate to the underlying performance of our business operations.
  • Interest expense: Interest expense represents (i) interest incurred on our term loan and revolving credit facility and (ii) non-cash interest expense. We exclude interest expense from non-GAAP financial measures because we believe these amounts relate to specific transactions and, as such, may not directly correlate to the underlying performance of our business operations.
  • Gain on contingent consideration: The purchase agreement for our acquisition of Viewgol in 2023 contained contingent consideration, or “earnout,” provisions whereby the previous shareholders of Viewgol would receive additional consideration depending on the achievement of certain performance metrics. After the initial measurement period, U.S. GAAP requires that any adjustments to the estimated fair value of this contingent liability, including upon final determination of amounts due, should be recorded in the relevant period’s earnings. We exclude gains on contingent consideration from non-GAAP financial measures because we believe (i) the amount of such gains in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such gains can vary significantly between periods.
  • Loss on disposal of property and equipment: Loss on assets held for sale represents the excess of book value of assets sold over the proceeds received in connection with the sale of real estate assets during the period. We exclude loss on sale of real estate assets held for sale from non-GAAP financial measures because we believe (i) the amount of such gains gain or loss in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such gains gain or loss can vary significantly between periods.
  • Gain on sale of AHT: Gain on sale of AHT represents the excess of proceeds received over the net assets sold from our sale of AHT, our previously wholly-owned post-acute business, in January 2024. We exclude gain on sale of AHT from non-GAAP financial measures because we believe the amount relates to a specific transaction and, as such, may not directly correlate to the underlying performance of our business operations.
  • Tax shortfall (windfall) from stock-based compensation – ASU 2016-09, Improvements to Employee Share-Based Payment Accounting, became effective for the Company during the third quarter of 2017 and changes the treatment of tax shortfall and excess tax benefits arising from stock based compensation arrangements. Prior to ASU 2016-09, these amounts were recorded as an increase (for excess benefits) or decrease (for shortfalls) to additional paid-in capital. With the adoption of ASU 2016-09, these amounts are now captured in the period’s income tax expense. We exclude this component of income tax expense from non-GAAP financial measures because we believe (i) the amount of such expenses or benefits in any specific period may not directly correlate to the underlying performance of our business operations; and (ii) such expenses or benefits can vary significantly between periods as a result of the valuation of grants of new stock-based awards, the timing of vesting of awards, and periodic movements in the fair value of our common stock.

Management considers these non-GAAP financial measures to be important indicators of our operational strength and performance of our business and a good measure of our historical operating trends, in particular the extent to which ongoing operations impact our overall financial performance. In addition, management may use Adjusted EBITDA, Non-GAAP net income and/or Non-GAAP EPS to measure the achievement of performance objectives under the Company’s stock and cash incentive programs. Note, however, that these non-GAAP financial measures are performance measures only, and they do not provide any measure of cash flow or liquidity. Non-GAAP financial measures are not alternatives for measures of financial performance prepared in accordance with GAAP and may be different from similarly titled non-GAAP measures presented by other companies, limiting their usefulness as comparative measures. Non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with our results of operations as determined in accordance with GAAP. Additionally, there is no certainty that we will not incur expenses in the future that are similar to those excluded in the calculations of the non-GAAP financial measures presented in this press release. Investors and potential investors are encouraged to review the “Unaudited Reconciliation of Non-GAAP Financial Measures” above.

Investor Relations Contact

Asher Dewhurst, ICR Westwicke

[email protected]

Media Contact

Tracey Schroeder

Chief Marketing Officer

[email protected]

KEYWORDS: United States North America Alabama

INDUSTRY KEYWORDS: Technology Hospitals Health Technology Software Practice Management Other Health Managed Care Pharmaceutical Health Data Management

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